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Terms of use: Company Insights for Zendesk

The rules for using our Zendesk app, in plain English.

These terms are for Company Insights via Apify, an app for Zendesk Support made by Cliqto Media (cliqtomedia.com) ("the app").

In these terms, "we", "us" and "our" mean Cliqto Media. "You" means the person who installs and uses the app.

By installing or using the app, you agree to these terms. If you do not agree, please remove the app. These terms are written in plain English. They are not legal advice.

What the app does

The app runs our Apify Actors for the company domain of a ticket requester and shows the results in the Zendesk ticket sidebar.

The app is free. We do not show ads in it.

Your Apify account

  • You need your own Apify account and your own Apify API token.
  • Runs are billed to your Apify account, at the price of the Actor you run. Check the price on the Actor page before you run it.
  • Apify's own terms apply to your Apify account and runs.
  • Keep your token secret. You are responsible for what is done with it.

Your data and your use

  • You must be 16 or older to use the app.
  • You are responsible for the input you give and the data you collect. Collect and use data only where the law allows it, including laws about personal data.
  • You must follow the terms of Zendesk and of the websites that an Actor collects data from.

Licence

We give you a free, personal licence to use the app. The licence is not exclusive and you cannot pass it to someone else. It ends if you break these terms or remove the app.

You may not copy, sell or change the app, except where the law allows it. The app belongs to Cliqto Media. All rights reserved.

What we do not promise

The app is given "as is". Zendesk and Apify can change their services at any time. Then some features may stop working until we update the app. We do not promise the app will always work, be error-free or fit your needs.

Limits of our responsibility

As far as the law allows, we are not responsible for:

  • costs of runs in your Apify account;
  • results that are missing, late or wrong;
  • actions that Zendesk or Apify take on your account;
  • any indirect loss, such as lost income.

Some countries do not allow these limits. In that case, the limits apply only as far as your local law allows.

Not an official product

The app is independent. It is not made, endorsed or sponsored by Zendesk or by Apify. Zendesk is a trademark of Zendesk, Inc. Apify is a trademark of Apify Technologies s.r.o. Trustpilot is a trademark of Trustpilot A/S.

Changes

If these terms change, the new version will be published at this address with a new date.

Contact

Questions: [email protected] · See also: Privacy policy · Zendesk app

Last updated:

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